Welcome to One IT Solutions ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website oneit.live and our software development, IT consulting, and related services.
By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Acceptance of Terms
By accessing and using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
These Terms constitute a legally binding agreement between you and One IT Solutions. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
Our Services
Software Development Services
• Custom software development
• Web application development
• Mobile application development
• Enterprise software solutions
• Cloud infrastructure services
• DevOps and deployment services
Consulting Services
• IT strategy consulting
• Technology architecture design
• Digital transformation consulting
• UI/UX design services
• Quality assurance and testing
• IT staffing and recruitment
User Responsibilities
Account Security
• Maintain accurate account information
• Keep login credentials secure
• Notify us of unauthorized access
• Use strong passwords
• Log out when finished
Prohibited Activities
• Violate any applicable laws
• Infringe on intellectual property
• Transmit malicious code
• Attempt unauthorized access
• Interfere with service operations
Content Standards
• Provide accurate information
• Respect others' rights
• Avoid offensive content
• Comply with our guidelines
• Report violations
Communication
• Respond to project communications
• Provide timely feedback
• Maintain professional conduct
• Respect confidentiality
• Follow project timelines
Payment Terms
Payment terms for our services are outlined in individual service agreements and project contracts. General payment terms include:
Payment Conditions:
• Project-based Services: Payment schedules as agreed in project contracts
• Hourly Services: Payment due within 30 days of invoice date
• Recurring Services: Monthly or quarterly billing as agreed
• Late Payments: Interest charges may apply for overdue payments
• Refunds: Subject to our Refund Policy terms
Intellectual Property Rights
All intellectual property rights in our services, website content, and proprietary technology remain the property of One IT Solutions unless otherwise specified in a written agreement.
Our Rights
• Website design and content
• Proprietary software and tools
• Service methodologies
• Brand and trademark rights
• Confidential information
Client Rights
• Custom developed solutions
• Client-specific deliverables
• Source code (as agreed)
• Documentation and manuals
• Training materials
Limitation of Liability
To the maximum extent permitted by law, One IT Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.
Service Availability
We strive to provide reliable services but cannot guarantee uninterrupted availability. We reserve the right to:
• Modify or discontinue services with reasonable notice
• Perform scheduled maintenance and updates
• Suspend services for security or legal reasons
• Update service features and functionality
• Terminate services for Terms violations
Termination
Either party may terminate services with written notice as specified in individual service agreements. Upon termination:
Our Obligations
• Complete work in progress
• Deliver completed deliverables
• Provide transition assistance
• Return client materials
• Maintain confidentiality
Client Obligations
• Pay for completed work
• Return our materials
• Maintain confidentiality
• Honor ongoing commitments
• Provide access for transition
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved through:
Dispute Resolution Process:
• Negotiation: Good faith discussions to resolve disputes
• Mediation: Third-party mediation if negotiation fails
• Arbitration: Binding arbitration in Ahmedabad, Gujarat
• Jurisdiction: Courts of Ahmedabad, Gujarat for legal proceedings
Updates to These Terms
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of any material changes by posting the updated Terms on our website.
Your continued use of our services after any changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must discontinue use of our services.
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email:
info@oneit.live
Phone:
+91 9724513977
Address:
B 823 Dev Atelier, Prahlad Nagar Ahmedabad, Gujarat 380015, India
